Online booking
A booking page or button on your site with your services, times and staff, synced to your calendar.
02 — Business systems
Customer-facing tools that book, remind and follow up for you
Online booking, intake forms, automatic reminders and follow-ups for your customers, built on proven apps and fast to launch, so fewer customers slip through and you spend less time on the phone.
What it is
Business systems are the tools your customers touch: how they book, the form they fill in, the reminder they get and the follow-up after. I build them on proven apps (booking, forms and messaging tools that already work), set them up for your business, connect them to your site and your phone, and hand them over working. No custom software, so they launch fast.
Who it’s for
- Shops that still book by phone or DM
- Service businesses that quote jobs and lose track of follow-ups
- Owners who answer the same questions every day
- Teams sharing one calendar and one inbox
Not sure which you need? Business systems are customer-facing tools built on proven apps. A custom portal is private software for your team, built from scratch.See the portal
What’s included
Intake forms
Quote, intake and contact forms that land in the right inbox or phone, with the details you need.
Reminders and follow-ups
Automatic confirmations, appointment reminders and a follow-up after the visit.
Review requests
A short message after each job that asks happy customers for a Google review.
Small automations
Time-savers between the tools you use: a new lead to a sheet, a form to your calendar, a note to your team.
Handover
A walkthrough and written notes, so you and your staff know how it all works.
How it works
- 1
Tell me how you work
Text me or book a discovery call. We go through how customers find you, book and pay today.
- 2
I build and connect it
I set up the booking, forms and follow-ups, connect them to your site and test every path.
- 3
Go live, then tune it
We switch it on, watch the first weeks together and adjust what needs it.
Questions
Do I need a new website for this?
No. Systems can plug into the site you have. If you also want a new site, I can build both together.
Which tools do you use?
Proven apps that fit your business and budget, often a booking tool you may already pay for. I recommend before anything is bought.
How fast can it launch?
Because it’s built on apps that already exist, usually much faster than custom software. You get the timeline in the proposal.
What does it cost?
It depends on what needs connecting. After a short conversation you get a written proposal with the price and timeline.
Can my staff use it?
Yes. It’s set up for your team, with a walkthrough and written notes.
Ready when you are.
Text me and you’ll hear back from me, Sky, not a call center.
Need something else?
Book a discovery call