For private, single-location dental practices · South Florida

Your front desk shouldn't run on memory.

Your reminder software sends the first text — I own everything after it. I build your practice's backend systems, then run them every month: the overdue-patient recovery, the review engine, the procedures your team opens instead of improvising.

Start a conversation See what I build
Sound familiar?

Every dental office has the
same invisible problem.

It's not the dentistry. It's everything around it — the hundred small tasks your front desk reinvents every single day because nothing is written down.

"My front desk types the same appointment reminder thirty times a day, slightly differently every time."
Hours lost weekly to retyping
"Everything lives in one person's head. If she's out sick — or quits — we're lost."
One resignation from chaos
"New hires take months to get up to speed because there's nothing to train them with."
Slow, inconsistent onboarding
"Patients overdue for recall just… slip away. Nobody follows a system for bringing them back."
Quiet revenue leak, every month

None of this gets fixed by working harder. It gets fixed by writing the systems down once — so the office runs the same way every day, no matter who's at the desk.

What I build

A complete backend system,
custom to your practice.

In your first 30 days I build every document your team needs — written for your office, your patients, your tone. Not generic templates. Yours.

8
Patient Communication Templates
Appointment confirmations, missed-call callbacks, cancellations, insurance inquiries, payment reminders, follow-ups — written once, used every day.
7
Front Desk SOPs
Step-by-step procedures for intake, insurance verification, missed appointments, rescheduling, complaints, opening and closing.
6
Word-for-Word Phone Scripts
New patient inquiries, scheduling, insurance questions, upset patient de-escalation, billing calls. Your team stops winging it.
4
Touch Recall System
A structured Day 3 / 7 / 30 / 90 follow-up sequence that recovers missed appointments and brings overdue patients back.
1
Staff Knowledge Base
The internal FAQ, insurance cheat sheet, and escalation guide that ends the constant stream of questions to the doctor.
+
Reviews, Reporting & Onboarding
A Google review workflow, monthly owner reports, end-of-day logs, and a 2-week plan for training every new hire.
Delivered into one organized workspace your whole team can open from any computer or phone.
A real glimpse

This is what your team
actually gets.

Not a slide deck. Not a strategy memo. The system I run for you every month — starting with the one thing your software can't do: win back the patients who stopped responding.

Your Practice — Backend System
Recall Reviews Templates SOPs Phone Scripts Knowledge Base Reporting
Overdue-Patient Recovery — The Escalation Your Software Stops Short Of
Runs monthly · your front desk works the list · bonsei operates the system · counts only, never patient names
The gap this closes
A patient goes 6+ months overdue. Your software fires two automated texts and gives up. Nobody owns what happens next — so nothing happens, and the chair stays empty.
What I run
A structured 4-touch recovery sequence — the call script, the voicemail script, the follow-up cadence, and exactly what your front desk reports back. The patients your automation already lost, systematically worked every month.
What you see
A monthly report: contacted, reached, rebooked. Real numbers, not activity. You always know what the system produced.

This is the core of what I operate — the recovery your reminder software can't do. Alongside it: reviews, front-desk SOPs, phone scripts, a staff knowledge base — 15+ systems, all customized in your first 30 days.

How it works

Four steps.
No disruption to your office.

1
We talk for 20 minutes
I ask where time gets wasted, what falls through the cracks, and what your team does on repeat. You'll know within the call whether this makes sense for your practice — no pitch, no pressure.
Free · In person or by phone
2
I build your system
Over the first 30 days I write your complete backend — every template, script, and procedure, customized to how your office actually operates. Your team keeps working; I build around them.
Days 1–30 · Build phase
3
Your team starts using it
Everything is delivered into one clean workspace with a walkthrough for your staff. From day one, the front desk opens a document instead of asking the doctor or guessing.
Delivery · Staff walkthrough included
4
I run it every month
This is the part no software does. Every month I manage your overdue-patient recovery with your front desk, run your Google review engine, onboard any new hire through your system, and send you a written report with the numbers — patients rebooked, reviews gained, what's running. Your reminder software sends the first text. I own everything after it.
Month 2 onward · The operated system
Skyler Bryan, founder of bonsei
About

Skyler Bryan

Founder · bonsei · South Miami

I started bonsei because I kept seeing the same thing: smart, hardworking practice owners spending their best hours on administrative chaos that should have been systematized years ago.

My background is in fine-dining hospitality, where the difference between a good operation and a great one is never talent — it's the systems behind the service. I bring that same operational discipline to dental practices here in South Florida.

Every system is built by me, personally. No outsourcing, no recycled templates — clean, precise work, delivered like I'd want it delivered to my own business.

I never access patient records or clinical software — I build your communication templates and procedures, nothing more. Your HIPAA exposure doesn't change.
Nothing to install. No software to learn. Your team uses documents, not dashboards.
Month to month. No long-term contracts.
Pricing

One system.
One simple price.

No tiers, no add-ons, no surprises. A one-time build fee, then a flat monthly rate for everything.

The Dental Office Backend System
Everything on this page — built for your practice, then operated every month.
Step 1 · One-time
$1,000
System build fee
  • Full operations walkthrough of your practice
  • Complete custom build of all 15+ systems
  • Workspace setup for your whole team
  • Staff walkthrough and handoff
Step 2 · Ongoing
$2,000
per month · cancel anytime
  • I run your overdue-patient recovery every month
  • I run your review engine — every Google review answered
  • New hires trained through your system
  • Monthly report with real numbers — patients rebooked, reviews gained
  • Monthly review call + one new system every month
Pilot clients pay $1,000/month $2,000 for their first 60 days — half off while I prove the value.
60-day pilot rate
Get in touch

Twenty minutes.
That's all it takes to know.

Tell me about your office — I'll tell you honestly whether this is worth your money. If it's not a fit, I'll say so.

hello@bonsei.co (305) 414-2024
I respond within 24 hours
Currently accepting 3 pilot practices — private, single-location offices in South Florida